Email

For partnerships, affiliates and business matters.

support@upboostbusiness.com.br

Social media

Follow results, tips and behind the scenes.

Instagram @upboost_TikTok @upboost_

Where we are

HQ in São Paulo. 100% remote service worldwide.

Av. Brigadeiro Faria Lima, 1572 — Jardim Paulistano, São Paulo/SP, CEP 01451-917

Support hours

Monday to Saturday, 9am to 10pm (Brasília time).

Company details

UPBOOST BUSINESS LTDA
CNPJ 57.482.889/0001-08

Before you write

You may not need to talk to us at all

A lot of it is already answered on the site, and reading is faster than waiting for a reply. If a question survives that, then write.

You want to know if it is worth it in your case

The decision page says when optimization solves the problem and, above all, when it does not.

You want to know what is done to the PC

The full method, layer by layer, with the measurement tools we use.

You want an estimate before deciding

The free test estimates how much FPS your PC is leaving on the table. No signup.

Questions about payment, timing or guarantee

The FAQ covers instalments, refunds and what happens if you reinstall Windows.

First message

What to send so we can answer properly

With these four things the reply comes with a diagnosis instead of "send us your specs". If you do not know one of them, send it anyway — we work it out together.

Your main game and the resolution you play at
Processor, graphics card and how much memory
The exact symptom: low FPS, mid-match drops, freezing, heavy mouse
Whether it is constant or shows up after a while playing

Channels

Which channel for which thing

WhatsAppQuestions about the service, scheduling and support. Fastest channel.

EmailPartnerships, press, affiliates and business matters that need a written record.

Affiliate programCreators who want to promote have their own signup, with a coupon and dashboard. /afiliados

Outside Brazil

International support

Support is remote and runs in Portuguese, English and Spanish. The hours above are Brasilia time — if you are in another timezone, write anyway and we will agree on a slot that works for both sides.