1.Nature of the Service
The services offered by UpBoost are personalized digital services, performed directly on the client's computer via remote access.
Once the optimization is executed, the changes remain applied to the client's system, characterizing the complete delivery of the contracted service.
2.General Refund Policy
Due to the nature of the service provided, refund requests are not accepted after the optimization has been performed. Exceptions may exist but must be agreed upon in advance.
3.Already Optimized Systems
If it is identified that the client's system was already previously optimized, the service will still be considered as having been fully executed.
4.Exceptions
In specific and proven circumstances, UpBoost may individually review exceptions on a case-by-case basis.
5.Right of Withdrawal
In accordance with the Brazilian Consumer Protection Code, the client may request cancellation within 7 calendar days of purchase, provided the service has not yet been started.
By purchasing any UpBoost plan, you fully accept this Refund Policy.